Privacy Policy
Last updated: July 28, 2025
At Builders Silverdale, your privacy is a priority. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your personal information when you interact with our website at https://builderssilverdale.co.nz, request a quote, or engage with our home building and renovation services. By using our website or contacting us, you agree to the practices outlined in this policy.
We believe in transparency and are committed to handling your data responsibly while delivering exceptional services throughout the Silverdale area.
1. Information We Collect
Builders Silverdale collects both personal and non-personal information to ensure that we can deliver customised home building solutions and an optimal user experience on our website.
Personal Information
You may voluntarily provide personal information when:
- Filling out a contact form
- Requesting a home building or renovation quote
- Contacting us by phone or email
- Scheduling an onsite consultation
This information may include:
- Your full name
- Phone number and email address
- Property address or location of your project
- Details about your construction, renovation, or building needs
Usage Data
When you browse our website, Builders Silverdale may automatically collect non-identifiable, technical data that helps us improve our website functionality and services. This includes:
- IP address and approximate geolocation
- Browser type, device, and operating system
- Pages visited and time spent on each page
- Referring and exit pages, or search terms that brought you to the site
This information helps Builders Silverdale understand visitor behaviour, measure performance, and enhance our content and navigation structure.
2. Cookies and Tracking Technologies
Builders Silverdale uses cookies and similar tracking technologies to provide a smooth and personalised browsing experience.
Types of Cookies:
- Essential Cookies – Enable essential functions such as form submissions and secure login.
- Performance Cookies – Collect anonymous analytics data to monitor website performance and user interactions.
- Functionality Cookies – Save your preferences, such as remembering your contact details for future visits.
- Marketing Cookies – With your consent, we may use these to show tailored promotions or retargeting ads related to our home building services.
You can manage or disable cookies in your browser settings, though some features of Builders Silverdale’s website may not function properly without them.
3. How We Use Your Information
Builders Silverdale collects and processes your data only for legitimate purposes under New Zealand privacy laws, including but not limited to:
- Responding to your enquiries and providing accurate building quotes
- Scheduling and carrying out onsite assessments and construction services
- Sending updates, offers, or important service-related communications
- Improving the usability, security, and functionality of our website
- Meeting legal and regulatory obligations
We will never sell, rent, or misuse your personal information.
4. Sharing of Information
Builders Silverdale respects your privacy and only shares your information under secure and necessary circumstances.
Third-Party Service Providers
We work with trusted partners for services like:
- Web hosting, design, and maintenance
- Analytics and email communication tools (e.g., Google Analytics)
- Secure database and contact form services
All third parties are bound by confidentiality agreements and may only process your information to perform agreed services for Builders Silverdale.
Legal Requirements
We may disclose your data if required to comply with New Zealand laws, for example:
- Responding to lawful investigations or court orders
- Protecting our rights, safety, and the integrity of our services
5. Your Privacy Rights
As a user of Builders Silverdale’s website, you have several rights under New Zealand privacy regulations:
- Access – Request a copy of the personal information we hold about you.
- Correction – Request updates or corrections to inaccurate or outdated data.
- Deletion – Request that we delete your data, unless retention is legally required.
- Objection – Limit or object to certain types of data processing, including marketing.
Please contact us through our official Contact Us page to exercise these rights. We aim to respond in a timely and transparent manner.
6. Data Security
Builders Silverdale takes strong precautions to protect your personal information. We employ:
- SSL encryption for secure browsing and data submission
- Restricted access to sensitive information within our team
- Regular security updates, audits, and vulnerability assessments
- Data minimisation practices to retain only essential data
While no system can be guaranteed completely secure, Builders Silverdale follows industry-standard protocols to minimise risks and safeguard your data.
7. External Links
Our website may include links to third-party websites or resources. These external sites have independent privacy practices, and Builders Silverdale does not assume responsibility for their content, data use, or privacy policies. We recommend reviewing those policies before sharing any information with external sites.
8. Updates to This Privacy Policy
Builders Silverdale may revise this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage you to check this page periodically to stay informed about how your data is handled.
9. Contact Us
If you have questions about this Privacy Policy, or if you wish to make a privacy-related request, please contact Builders Silverdale through our official contact form at: https://builderssilverdale.co.nz/contact-us/
Your trust is important to us. Builders Silverdale remains committed to protecting your privacy while providing reliable, high-quality building and renovation services across Silverdale and surrounding regions.
Thank you for choosing Builders Silverdale.
